Import · detect · validate · restore
CC Theme troubleshooting: import, client detection and restore
Start here when a .cctheme will not import, a Mac client is not detected, package validation fails or you need to restore the native appearance.
Reviewed
Package will not import
Treat an import failure as a safety signal.
- Compare SHA-256 with the theme Release
- Confirm the file is .cctheme
- Do not rename or unpack/repack the archive
- Open CC Theme and import the original package again
Client is not detected or version differs
Compatibility is exact evidence, not a broad version range.
- ChatGPT Desktop/CodeX evidence: 26.715.31925
- WorkBuddy evidence: 5.2.6
- Intel and Windows are unsupported
Theme is unreadable or stops working
Return to a safe native state before further diagnosis.
- Pause the Adapter
- Restore native appearance
- Record client build and theme slug
- Report the exact theme × target combination
Troubleshooting questions
Why is EVA rejected for ChatGPT Desktop?
EVA CodeX visual verification did not pass, so that combination must not be treated as verified.
Why does a newer version fail?
A newer number is not compatibility evidence; client surfaces may have changed.
Can I bypass CC Theme validation?
No. Package validation and a verified Adapter are required by the supported path.
Will restore recover deleted chats?
No. Restore only removes CC Theme appearance and connection state.